Create a disaster kit which may include: Water, non-perishable food, battery-powered radio and a NOAA Weather Radio with tone alert and extra batteries, flashlight and extra batteries, first aid kit,whistle, moist towelettes,wrench or pliers to turn off utilities, cell phone with chargers Infant formula and diapers Home Inventory list-Important documents (insurance policies, certificates and bank records…

  During this phase, the customer walk-thru takes place and a list of items to be completed is noted by the restoration company. Next, the list is completed and flooring is installed (if needed). Final cleaning will take place and the contents will be moved back into the home. You will be able to return…

  At this point the demo has been completed, the structure is clean and the rebuild process by the restoration company is underway. Permit inspections have been completed and approved. Maybe the damaged framing or roof decking has been replaced and the plumbing and electrical are likely in place.The HVAC system has been addressed, framing has…

  At this point, your mortgage company will require documentation from your contractor. It will vary depending on the mortgage company, but the goal is to ensure that you have hired a qualified and insured contractor such as one of our rē:network specialists. It also serves to protect all parties financially during the repair process.  Once the mortgage…

  If everything has gone well to this point–hopefully you should have the initial scope of repair from the insurance company. The scope should also come with a check for the repair–minus any depreciation but don’t sweat that right now. Most policies allow for you to recover the depreciation once the repairs are complete. Most…

During this time, the restoration company will finish the pack-out of the contents and the initial debris cleanup.Typically you will talk to or meet  with your restoration company representative to discuss the rebuild portion of the claim. This is a great time to discuss the process and timeline of the restoration. Your insurance company owes you to put your home…

  Your insurance company will send an adjuster to your home to assess the damage. Often this is an employee of your insurance company or a third party adjusting firm. Depending on the severity of the fire, the first adjuster may be able to create a scope of repair on the home. Often larger fires require…

  So, I guess I need to contact my insurance company and let them know? Sure – your insurance will be who pays for the repairs to your home, so at some point they will need to be made aware of the situation and you will need to file a claim. REMEMBER – Texas State…

4 – 6 hours after fire started The fire department has left and the investigator tells you the house is clear. Too often families are left with a burned, wet mess and just their own resources to figure out this process. We want you to have the best chance for a successful restoration process. We feel like giving you the most…

  24 to 48 hours –Your insurance company will send an adjuster to your home to assess the damage. Depending on the severity of the fire, the first adjuster may be able to create a scope of repair on the home. At this time you can choose a restoration company such as one of our…